Customer Service
Contact Us
Your feedback is important to us! We welcome you to contact us with your comments, questions or concerns.
3611 NE 68th StreetVancouver, WA 98661ph 877.356.0010fax 360.566.1380orders@archcrafters.com
Shipping Time
We ship using USPS first class mail. The following timeline should be expected:
Box receipt: 3-5 days Return box to factory: 3 days Fabrication of insoles: 6-8 daysReturn shipment: 3 days
Guarantee
All products carry a 45 day money-back guarantee. Shipping charges are not included in refund policy. Items must be returned 45 days of ship date.