Customer Service

Contact Us

Your feedback is important to us! We welcome you to contact us with your comments, questions or concerns.

 

3611 NE 68th Street
Vancouver, WA 98661
ph 877.356.0010
fax 360.566.1380
orders@archcrafters.com


Shipping Time

We ship using USPS first class mail. The following timeline should be expected:

 

Box receipt: 3-5 days
Return box to factory: 3 days
Fabrication of insoles: 6-8 days
Return shipment: 3 days


Guarantee

All products carry a 45 day money-back guarantee. Shipping charges are not included in refund policy. Items must be returned 45 days of ship date.