Care and Use


We trust you will find your CustomComfort Insoles both comfortable and supportive. Remove all removable insole material from your shoe and replace with your CustomComfort Insoles. If the CustomComfort Insoles are too long, simply trim the toe end with scissors for a precise fit.

It is important to allow yourself and your feet some time to adjust to the new support. We suggest you wear the insoles 2-3 hours for the first 2-3 days. After this initial break-in period, wearing the insoles all day should be comfortable and enjoyable. Some individuals take a little longer to adjust to the support, while others feel the benefits and comfort as soon as they start wearing them.

If you feel undue pain during the break-in period, take the insoles out of your shoes, discontinue use, and call our customer service department at 1-877-356-0010.Don’t worry. Sometimes insoles do not fit perfectly inside the shoe. This is a very common occurrence that we can easily address by making a few extra modifications in our facility. Please call our customer service department at 1-877-356-0010.


Archcrafters CustomComfort Insoles may be wiped off with a damp cloth. Do not expose to high heat or wash with water. Prolonged exposure to heat, water or dirt may degrade adhesives and cause the top cover to wear poorly. Your individual weight, level of activity and exposure to the elements are all factors that affect the longevity of the insoles’ usefulness. Archcrafters CustomComfort Insoles will generally last 1-2 years before needing replacement.

ArchCrafters THANKS YOU for taking this important step towards better foot care.

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